Last Updated: September 1, 2024

Welcome to Dentagram, a social media marketing agency specializing in dental clinics. By accessing or using our website (www.dentagram.net) and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing our website and using our services, you accept and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

2. Services Provided

Dentagram offers a range of services, including but not limited to:

• Social Media Marketing Campaigns
• Social Media Post Designs
• Brand Identity and Logo Design
• Graphic Design Solutions 
• Content Creation and Management
• Website Development
• Filming and Photography Services
• Animated Videos
• Quick and Automated Replies Setup
• Human Response to Social Media Inquiries

We reserve the right to modify or discontinue any service at any time without prior notice.

3. Eligibility

Only the owner of the clinic, the doctor in control of the clinic, or the clinic marketer is eligible to purchase and use our services. This requirement is in place to prevent any fraudulent activities and to protect the rights of both the clinic and Dentagram.

4. User Responsibilities

You agree to:

• Provide accurate and up-to-date information.
• Use our services only for lawful purposes.
• Not engage in any activity that may harm our website, services, or reputation.

5. Payment Terms

Payments for services are required upfront unless otherwise agreed upon. Prices for services may vary depending on the package and market region (Egypt or Gulf region). Payments are refundable only in certain situations, such as disagreements at the beginning of the service before any work or designing starts. For more details visit Refund Policy page.

6. Intellectual Property

All content created by Dentagram, including designs, logos, and marketing materials, remains the intellectual property of Dentagram until full payment is received. Upon payment, intellectual property rights may be transferred to the client as per the agreement.

7. Confidentiality

We respect your privacy and are committed to protecting your personal information. Any sensitive information shared with us during the course of our service will be kept confidential.

8. Liability Limitation

Dentagram is not liable for any damages resulting from the wrong or improper use of our services. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.

9. Termination

We reserve the right to terminate your access to our services at any time without notice if you violate these Terms of Service or for any other reason at our discretion.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Egypt. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Cairo, Egypt.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our services after any changes indicates your acceptance of the new terms.

12. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:

• Email: contact@dentagram.net

• Phone: +201117097920 (Egypt), ‭+965 51485300‬ (Gulf Region)